PRIVACY STATEMENT
Last Revised: November, 2025
This is the Privacy Policy for the Polo Park Hearing Centre website – PoloParkHearing.com (“Site”). Your privacy is very important to us, and we are fully committed to protecting it. Polo Park Hearing Centre (“PPHC”, “we”, “our”, or “us”) handles personal information responsibly and in accordance with Canadian privacy standards, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and privacy principles consistent with HIPAA where applicable.
Your email address, private information, and communications with Polo Park Hearing Centre staff are never shared or sold. You are always in control of your personal data used to display advertisements on this Site and across the internet.
Information Collection and Use
Our website collects limited data to help us understand how visitors use our Site and to improve your browsing experience.
PPHC does not collect, store, or transmit protected health information (PHI) through this website. Please avoid submitting detailed medical or hearing test information through contact forms or emails.
If you choose to contact us through a form or by email, the information you provide (such as your name, email, or phone number) will be used only to respond to your inquiry or book an appointment. It will never be shared with or sold to third parties.
Cookies and Advertising
Like most modern websites that advertise through Google, Bing, or other online platforms, our Site uses cookies stored in your web browser to collect anonymous data on how visitors interact with our website.
Our online advertising may use:
- Google Ads (including personalization and remarketing features)
- Google Analytics to review site performance and improve content
- First-party cookies (set by our Site) and third-party cookies (set by trusted advertising platforms)
This information helps us show relevant ads and improve website functionality. No personally identifiable or health-related data is shared with Google or any third party.
Opt-Out Options
You may opt out of personalized advertising or tracking at any time:
- Google Ads Settings
- Google Analytics Opt-Out Browser Add-on
- Digital Advertising Alliance Opt-Out
- Network Advertising Initiative Opt-Out
Disabling cookies in your browser will not affect your ability to access the Site but may limit some functionality.
Data Protection and Security
We take reasonable administrative, technical, and physical measures to protect any personal information you provide from unauthorized access or misuse. Only authorized staff have access to personal data, and it is used solely for the purpose of serving your inquiry or appointment request.
Policy Updates
We may update this Privacy Statement from time to time to reflect new technologies, privacy practices, or legal requirements. Any significant changes will be posted on this page with a new revision date.
Acceptance of This Policy
By visiting the Polo Park Hearing Centre website or submitting your personal data, you accept the terms described in this Privacy Statement.
Contact Us
If you have questions or concerns about this Privacy Statement or how your information is handled, please contact us through our Contact Us page or by phone at (204) 788-1083.
Polo Park Hearing Centre
CF Polo Park Shopping Centre
Winnipeg, Manitoba
R3G 0W4
Email: [email protected]
Customer Care
To learn more about how we protect your experience as a patient, please review our Customer Care Guarantee.
For information about hearing tests and our in-clinic procedures, visit our Hearing Test page.
